Privacy Policy

Quality Appliance Repair respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, or contact us about appliance repair services.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website forms, booking requests, phone calls, emails, or other communication.
This may include:

• Name
• Phone number
• Email address
• Service address or postal code
• Appliance type, brand, and model information
• Description of the appliance issue
• Preferred appointment date or time
• Any other details you choose to provide

We may also collect basic website usage information, such as pages visited, browser type, device type, IP address, and general location data through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Confirm service availability
• Schedule appliance repair appointments
• Contact you about your request
• Prepare for your service visit
• Provide updates or customer support
• Improve our website and services

We do not sell your personal information.

3. Booking Forms and Communications

When you submit a form or booking request, we may contact you by phone, email, or text message to confirm details, schedule service, or follow up on your request.
Submitting a request does not guarantee appointment availability, repair completion, or parts availability.

4. Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to understand website traffic and improve performance.
You can disable cookies through your browser settings, but some website features may not work properly.

5. Sharing Your Information

We may share information only when needed to operate our business, provide service, or comply with legal requirements.
This may include scheduling tools, website hosting providers, communication tools, payment processors, analytics platforms, technicians, service partners, or legal authorities when required.
We do not sell or rent your personal information.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no online transmission is completely secure.

7. Data Retention

We keep personal information only as long as needed for service, communication, business records, legal compliance, or dispute resolution.

8. Third-Party Links

Our website may link to third-party websites, maps, review platforms, booking tools, payment services, or social media pages. We are not responsible for their privacy practices or content.

9. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to legal and business requirements.
You may also ask us to stop sending non-essential communications.

10. Changes to This Policy

Quality Appliance Repair may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

12. Contact Us

Quality Appliance Repair
Calgary, Alberta, Canada
Phone: (403) 305-5161
Email: trent@calgaryappliance.com